X-Channel Management

Tags: Glossary

Cross-channel and multi-channel approach of selling a product over multiple online channels.

What is X-Channel Management?

X-Channel Management is a type of logistics management that focuses on the coordination of cross-channel activities, such as order management, inventory management, and customer service. This type of logistics strategy is used to create a better customer experience and optimize the efficiency of the supply chain.  


It involves the integration of multiple channels, such as online, offline, and physical stores, to ensure that customers receive a consistent and seamless experience no matter what channel they use. 

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Al Sharqi Shipping is a leader in the logistics industry with more than 30 years of experience in guiding and moving freight across the globe.

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