Home » Resolving Documentation Discrepancies in Customs Brokerage | A Case Study
Resolving Documentation Discrepancies in Customs Brokerage | A Case Study
Book your next shipment with Al Sharqi.
This case study illustrates how proactive problem-solving and strategic communication can resolve documentation discrepancies in customs brokerage, avoiding penalties and ensuring successful shipment clearance. Faced with the risk of being blacklisted and fined by Dubai Municipality due to a mismatch in health certificates for a food shipment, a tailored approach was devised to rectify the issue and secure the consignment’s release.
Upon arrival of a food shipment via air, an inspection revealed a mismatch in the declared health certificate numbers. The discrepancy threatened to blacklist the consignee from Dubai Municipality and impose a fine of 3000 AED. Investigation disclosed that the original health certificate was lost by the supplier, and a second one had been reissued, complicating the clearance process.
Understanding the gravity of the situation, our team acted swiftly to mitigate the risks. We devised an innovative solution that included:
This strategic communication effectively clarified the confusion and substantiated the authenticity of the shipment documents.
The customer gained multiple benefits by choosing Al Sharqi.
This case exemplifies our commitment to providing tailored solutions that address complex challenges in customs brokerage.
Tagline:Expert Customs Handling and Secure Ocean Freight Summary Our client required a seamless and
Tagline: Ensuring Compliance and Efficiency in Chemical Logistics Summary Managing the export of Bul
Tagline: Streamlined Customs Brokerage and Import LCL Deconsolidation Summary In the dynamic landsca
Book your next shipment with Al Sharqi.